How ox99 Protects Your Privacy
Before diving into the details, here's a quick summary of the key points.
This privacy policy clarifies how information is collected, used, and protected between ox99 (ox99.click) and its users. ox99 believes every member's right to privacy is inviolable, and this policy puts that belief into practice.
In Plain Terms: Your data belongs to you. ox99 only collects what is necessary to provide its services and never sells or misuses it.
Scope of This Policy
This privacy policy applies to the ox99 website (ox99.click), mobile site, and all associated services. Any time you register, log in, play games, place bets, or use any of our services on ox99, this policy applies.
This policy does not apply to the websites or services of any third-party partners of ox99. For example, bKash and Nagad operate under their own separate privacy policies.
- All pages of the ox99.click website are covered under this policy.
- This includes registration, login, and profile management.
- This covers payment, betting, and gaming activities.
- Contact with customer support is also covered under this policy.
What Data Is Collected
Ox99 collects two types of data: (1) information you provide voluntarily, and (2) information collected automatically when you use the service. Full details are provided in the table below.
| Data Type | What Is Collected | Why It's Needed |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | To complete age verification and KYC |
| Contact Information | Mobile number, email address | For account verification and support communications |
| Payment Information | BKash/Nagad/Rocket number, bank account details | For processing deposits and withdrawals |
| Device Information | IP address, browser type, device model | For security verification and fraud prevention |
| Activity Information | Betting history, game logs, login timestamps | For account statements and dispute resolution |
Please Note: ox99 never collects your full debit/credit card number or banking password. Payment processing is handled through secure third-party payment gateways.
How Information Is Collected
Ox99 collects information in several ways. The most common method is through the registration form, where you provide your details directly. Some information is also collected automatically as you use the platform.
When you visit the ox99 site, our servers automatically record your IP address, browser type, and operating system. This is strictly for maintaining site security and performance — nothing else.
- Through registration and profile update forms.
- From documents uploaded during the KYC verification process.
- From conversations with our customer support team.
- From logs of browsing and gaming activity on the site.
- Through cookies and similar tracking technologies (see Section 7 for details).
Purpose of Data Use
Ox99 uses collected data strictly for defined purposes. No data is used beyond those purposes, and it is never sold to third parties.
- Account Management: Registration, login, password recovery, and profile management.
- Payment Processing: To securely process deposits and withdrawals.
- Identity Verification: KYC is completed for age verification and to prevent money laundering.
- Fraud Prevention: Detecting multiple accounts, bonus abuse, and suspicious activity.
- Support Services: Providing effective support for issue resolution.
- Legal Obligations: Meeting regulatory requirements.
- Platform Improvements: Usage patterns are analyzed to improve the service (without identifying individual users).
- Promotional Communications: Offers and bonus information are only sent with your consent.
Ox99 uses your information to improve your experience. For example, if you frequently bet on cricket, we may notify you about new cricket offers — but only with your consent.
Data Sharing & Disclosure
Ox99 does not sell your data to third parties. However, limited information may be shared in certain specific circumstances.
- Payment Processors: Information necessary to complete payments is shared with bikash, Nagad, or your bank. These providers operate under their own privacy policies.
- Game Partner: Limited session data may be shared when playing games from partners such as Evolution Gaming or Pragmatic Play.
- Regulatory Authority: Under legal obligations, information may be disclosed upon request from a regulatory authority.
- Court Order: ox99 is legally required to provide information when ordered to do so by a court.
Outside of the cases listed above, your information is never shared without your explicit consent.
Data Retention Period
Ox99 does not retain your data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements.
- Active Account Data: Retained for as long as the account remains active.
- Transaction Records: May be retained for up to 5 years where legally required.
- KYC Documents: Up to 5 years, in line with regulatory guidelines.
- Closed Account Data: Deleted once legal obligations expire after account closure.
- Marketing Information: Deleted immediately upon opt-out.
After the designated period, data is securely deleted or anonymized so that you can no longer be identified.
Cookie Policy
Cookies are small text files that a website stores in your browser. ox99 uses cookies to ensure the site functions properly and to improve your overall experience.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
Your Rights
As an ox99 member, you have certain rights over your data. You can exercise these rights at any time.
To exercise any of these rights, email us at support@ox99.click or reach out via live chat. We typically respond within 30 business days.
Protection of Minors' Data
Ox99 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect any personal information from minors.
If a minor has opened an account using false information and ox99 becomes aware of this, the account will be closed immediately and all collected data will be deleted.
If you believe a minor is using ox99, please notify our support team immediately.
How Policy Changes Are Handled
Ox99 may update this privacy policy from time to time. For any significant changes, members will be notified at their registered email address and the update will be clearly noted on the site.
The date of the latest update is always shown at the top of this page. We recommend checking this page regularly. Continued use of the service after any changes constitutes acceptance of the updated policy.
Privacy-Related Contact
If you have any questions, concerns, or complaints about this privacy policy, contact ox99 directly. We take all privacy-related inquiries seriously.
- Email: support@ox99.click (Type "privacy" in the subject line)
- Live Chat: Available 24/7 from any page on the site.
- Response time: typically within 24–48 hours.
- Requests for data deletion or correction: processed within 30 business days.
Ox99's Approach to Privacy
When using online services in Bangladesh, personal data security is the biggest concern. Sharing your phone number, email, or NID number means placing your trust in a platform. ox99 honors that trust completely and never compromises on data protection.
Data Security in the Bangladesh Context
Mobile banking has become part of everyday life in Bangladesh. Sharing your bKash or Nagad number means trusting that it's in safe hands. ox99 respects that trust by keeping all payment-related information under the strictest security measures. Your bKash or Nagad number is used solely for payment processing — nothing more.
Many online services start sending marketing SMS after registration without asking. That does not happen at ox99. Marketing communications are only sent when a member has given their consent — and that consent can be withdrawn at any time.
KYC Verification — Why It Works in Your Favour
Many people feel a little uneasy about submitting their National ID for KYC. In reality, it is there to protect you. If someone tries to open a fraudulent account in your name, KYC stops them. And if you win, unverified accounts can cause problems at withdrawal. KYC is ultimately protection for your money.
KYC documents uploaded to ox99 are stored in encrypted storage. Only a limited number of staff from the verification team can access them, and every access is logged.
Technical Security Details
Ox99 uses 256-bit TLS 1.3 encryption — the highest standard currently in use on the internet, and the same technology trusted by major banks worldwide. We also conduct regular security audits and penetration testing to identify and address any vulnerabilities before they become an issue.
All sensitive data stored in our database — such as passwords — is encrypted. Even ox99's own staff cannot view your password. This is built into the system by design.
What Happens in the Event of a Data Breach
While ox99 maintains the highest security standards, no system is completely foolproof. In the event of a security breach, ox99 will promptly notify affected members and take immediate action. It is ox99's policy to communicate the situation transparently without delay.
Platform Usage Questions
Play Safe, Win With Confidence – Only at ox99
Your data is protected and your payments are secure. Register now and begin your journey on Bangladesh's most trusted gaming platform.